1. Introduction
SUCEDEN ENTERPRISE (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or communications. We are based in the United Arab Emirates (UAE) and operate globally, adhering to applicable data protection standards including UAE Federal Law No. 45 of 2021 (Personal Data Protection Law – PDPL) and international privacy best practices.
2. Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, email address, phone number, company name, and job title when you fill out contact or inquiry forms.
- Business Information: Details shared by clients or partners related to service inquiries, procurement requests, or project discussions.
- Technical Data: IP address, browser type, device identifiers, and website usage analytics collected via cookies and tracking tools.
- Communication Records: Emails, messages, or calls related to project coordination or customer support.
3. How We Use Your Information
Your information is used only for legitimate business purposes, such as:
- Responding to your inquiries and service requests.
- Managing contracts, procurement, and project delivery.
- Sending relevant business updates, proposals, or reports.
- Improving website functionality and user experience.
- Complying with legal, regulatory, and contractual obligations.
We never sell or rent personal information to third parties.
4. Data Sharing & International Transfers
We may share your data with:
- Trusted business partners and service providers assisting in logistics, IT, or customer management.
- Regulatory or government authorities when required by law.
When transferring data internationally (including outside the UAE), we ensure appropriate safeguards and compliance with applicable data protection laws.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined above or as required by law. Once no longer needed, data is securely deleted or anonymised.
6. Data Security
We implement strict technical and organisational measures to protect data from unauthorised access, alteration, loss, or misuse. Access to personal information is limited to authorised personnel who are bound by confidentiality obligations.
7. Your Rights
Depending on applicable laws, you have the right to:
- Access or request a copy of your personal data.
- Correct or update inaccurate information.
- Withdraw consent or object to specific uses.
- Request deletion of your data where legally permissible.
To exercise these rights, contact us at: privacy@sucdenenterprise.com
8. Cookies & Tracking
Our website uses cookies to enhance browsing and analyse traffic. You can control or disable cookies through your browser settings, though this may affect certain site functions.
